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Customer satisfaction survey

Home • Customer satisfaction survey

Dear customer,

Your judgement and wishes regarding the realization of our projects are of paramount importance to us. In a continuous effort to improve our service, we are interested in learning your opinion. Please feel free to complete our customer satisfaction survey.

Would you like to give us feedback about our company in general or about a specific project? *

Company in general

Specific project

Please specify the project

How do we perform on the following topics?
1. Brand and image

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

2. Customer relations

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

3. Tender management

0 - very poor

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

4. Design and engineering

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

5. Operations

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

6. Project management

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

7. Safety, health and environment

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

8. Quality

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

9. Reliability

very poor - 0

1

2

3

4

5

6

7

8

9

10 - very good

Please comment (if <6)

How satisfied are you with the solutions and services we offer?

not at all satisfied - 0

1

2

3

4

5

6

7

8

9

10 - very satisfied

Please comment (if <6)

Compared to our competitors, how do you value the solutions & services we offer?

a great deal worse - 0

1

2

3

4

5

6

7

8

9

10 - a great deal better

Please comment (if <6)

Compared to our competitors, how competitive are the solutions & services we offer?

a great deal worse - 0

1

2

3

4

5

6

7

8

9

10 - a great deal better

Please comment (if <6)

What are our main opportunities for improvement?

Other comments?

I hereby consent that my personal data will be processed as mentioned in the Terms of use

First Name *

Last Name *

Company *

E-mail *

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Our office in the Netherlands

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T +32 56 73 21 21
info@geldof.com

Customer satisfaction survey

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